Refund Policy

Receipt and return - withdrawal
For any distance purchase (mail order sale), the buyer has a period of 14 clear days from the date on which the distance contract is concluded to exercise their right of withdrawal without having to provide reasons or reasons. to pay penalties with the exception, where applicable, of return costs (art. L 121 of the CC).

The product must be returned in protected packaging so that it does not suffer any damage and remains marketable (return costs and risks borne by the buyer). If this is not the case, Onamaste reserves the right to refuse the processing of these products. No refund or credit can be made if the product packaging has been opened. If you wish, the product will be returned to you at your expense.

The product must be returned to this address:

15 rue Voltaire, 93120, La Courneuve.

E-mail : hello@onamaste.com

The refund will be made no later than 14 days after receipt of the item.

Outside of the withdrawal period, administration, handling and delivery costs are not refundable.